ARC Parcel Service ensure effective contract delivery, maximum cost efficiency and delighted clients through an established set of processes that include dedicated account management teams, investments towards adoption of newer technologies, complete risk management solutions and building long term strategic partnerships with our clients.

Account Management

ARC account management model is based on empowerment and a well mapped structure that Delivers dedicated one-on-one support. Your account  manager has a complete understanding of your requirement and the ability to provide an immediate response.


Dedicated support

ARC provides dedicated  Account Managers with specific task driven roles to support their customers, providing a single point of contact with an immediate escalation path if ever required.

Empowered Team

ARC Account Managers are always  supported and empowered by ARC Head Quarters.


Customised Metrics to Clients

Regular reporting of our performance is a key part of our Account Management process and success.